BPM and Social Networking technologies
The traditional approach to Business Process Management has been to use a tool like Aris or even Visio to develop swimlane diagrams that are shared amongst modellers to develop process improvement initiatives. But there are big changes on the way…
This Forrester Research article by Clay Richardson, Social Technologies Will Drive The Next Wave Of BPM Suites, maps the maturity of the 15 most critical technologies that make up the BPM landscape.
A key takeaway from this report is that of all the technologies evaluated, the components that generated the most buzz and excitement had some connection with social media or Web 2.0. Specifically the use of collaboration and social networking applications which capture the Organisational whitespace. As mentioned in a previous post, the use of Google Wave will allow process related conversations to be traced throughout the process lifecycle.
BPM and Enterprise 2.0 working together for process improvement – this is the future of Business Process Management, Organisational collaboration and knowledge sharing. Let’s make it happen!